Subscribers

Subscribers are people who opted in to hear about your status — they get notified when you post incidents or maintenance, so they don't have to keep refreshing the page.

How people subscribe

Your public status page includes a Subscribe option where a visitor enters their email and confirms. Once confirmed, they receive updates for that page.

Managing subscribers

In the console, open Subscribers to:

  • See who's subscribed.
  • Remove subscribers if needed.
  • Understand your reach before a big announcement.

What triggers a notification

  • A new incident is posted, and follow-up updates.
  • Maintenance windows (upcoming and changes).

Unsubscribing

Every notification includes an unsubscribe link (the reserved unsubscribe route). Honoring it is automatic — no action needed from you.

Tip

Encourage subscriptions right on your status page and in your app footer. An informed user opens far fewer support tickets during an incident.